Privacy Policy
Effective Date: January 1, 2026
ClearSea is committed to protecting the privacy, security, and integrity of personal information entrusted to us by individuals who access or use the ClearSea website, applications, artificial intelligence platform, and related services. This Privacy Policy describes how ClearSea collects, uses, stores, processes, discloses, and safeguards personal information when users interact with ClearSea Discover, ClearSea Command, ClearSea Flow, and any other associated tools, features, or services offered by ClearSea (collectively referred to as the 'Services').
This Privacy Policy is intended to provide transparency regarding ClearSea's data handling practices and to explain the rights and choices available to individuals with respect to their personal information. The policy also outlines the types of information collected through the Services, the purposes for which such information is used, and the safeguards implemented to protect that information.
By accessing or using the Services, you acknowledge that you have read and understood this Privacy Policy and that your information may be collected, used, and processed as described herein.
1. Scope of This Privacy Policy
This Privacy Policy applies to personal information collected through the ClearSea website, applications, and platform interfaces. It also applies to information collected when users create accounts, interact with artificial intelligence features, access developer tools, participate in collaborative workflows, submit feedback, or otherwise interact with the Services.
The policy governs how ClearSea processes information when acting as a data controller with respect to individuals who use the platform directly. In certain circumstances, ClearSea may provide services to organizations or enterprise customers that use the platform to support internal workflows or applications. In those situations, the organization providing access to the Services may act as the data controller with respect to certain information processed through the platform.
This Privacy Policy does not apply to third-party services, applications, or websites that may be linked to or integrated with the ClearSea platform.
2. Categories of Information We Collect
ClearSea collects several categories of information in connection with the operation of the Services. The types of information collected may vary depending on how users interact with the platform.
Information provided directly by users may include identifying information such as names, email addresses, usernames, and account credentials submitted when registering for an account or accessing the platform. Users may also provide information when communicating with ClearSea, submitting inquiries or feedback, requesting customer support, or participating in research or product improvement initiatives.
Users may also provide information through interactions with the platform's artificial intelligence capabilities. This may include prompts, instructions, documents, code, data files, or other content submitted for processing by ClearSea's AI systems. Outputs generated by the platform in response to these inputs may also be stored or processed for operational purposes.
When users subscribe to paid features or services, ClearSea may collect billing and payment-related information necessary to process transactions. Payment processing is typically conducted by authorized third-party payment processors that maintain their own privacy and security practices.
3. Information Collected Automatically
When individuals access or interact with the Services, certain information may be collected automatically through the operation of the platform and associated infrastructure.
This information may include device identifiers, browser type, operating system information, IP addresses, network information, device configuration details, and general geographic location derived from IP data. Additional technical data may include timestamps of access, feature usage metrics, page interactions, and system logs generated during platform activity.
ClearSea may collect diagnostic and performance-related information in order to maintain the reliability, availability, and security of the Services. System logs may include information related to errors, crashes, configuration states, and technical events associated with the operation of the platform.
Cookies and similar technologies may also be used to support authentication, maintain user sessions, analyze usage patterns, and improve platform performance. These technologies may help recognize returning users, remember preferences, and provide insights into how the Services are used.
4. Artificial Intelligence Interaction Data
ClearSea provides artificial intelligence capabilities that enable users to interact with the platform using natural language prompts, coding sessions, research queries, and collaborative workflows. These interactions may generate data related to prompts, responses, generated outputs, workflow actions, and user activity within the platform.
Interaction data may be processed to enable the functionality of the Services, including generating responses, executing workflows, and supporting collaborative features. ClearSea may also analyze interaction data in order to improve the performance, reliability, and accuracy of its AI systems.
In certain circumstances, ClearSea may use interaction data for research and development purposes, including evaluating model behavior, improving system performance, and developing new features. Where appropriate, data used for research or system improvement may be aggregated, anonymized, or otherwise processed to reduce the likelihood that it can be associated with specific individuals.
Users are responsible for ensuring that they have the appropriate rights or permissions to submit any data or content to the platform for processing.
5. How We Use Personal Information
ClearSea uses personal information for a variety of operational and business purposes related to providing and improving the Services.
These purposes may include creating and managing user accounts, authenticating access to the platform, processing user inputs, generating outputs, and delivering core functionality associated with the Services. Personal information may also be used to communicate with users regarding service updates, product announcements, security notifications, or support inquiries.
ClearSea may analyze usage patterns and platform interactions to understand how the Services are used and to identify opportunities to improve functionality, user experience, and system performance.
Information may also be used to detect, prevent, and investigate fraudulent activity, security threats, violations of platform policies, or other activities that could compromise the safety or integrity of the Services.
Additionally, ClearSea may process information in order to conduct research and development related to artificial intelligence technologies, improve system capabilities, and develop new products or features.
6. Sharing and Disclosure of Information
ClearSea may share personal information with service providers and infrastructure partners that support the operation of the platform. These service providers may perform functions such as cloud hosting, infrastructure management, payment processing, analytics, security monitoring, and customer support.
Service providers are required to handle personal information in accordance with contractual obligations and applicable data protection laws.
ClearSea may also disclose personal information when required to do so by law, regulation, or legal process. This may include responding to lawful requests from courts, law enforcement agencies, regulatory authorities, or other governmental entities.
In the event of a corporate transaction such as a merger, acquisition, restructuring, or sale of assets, personal information collected through the Services may be transferred as part of that transaction, subject to appropriate safeguards.
ClearSea does not sell personal information to third parties.
7. Data Security and Safeguards
ClearSea implements administrative, technical, and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, or destruction.
Security practices may include encryption technologies, network security controls, access management systems, monitoring systems, and internal security policies. These measures are designed to protect both stored information and information transmitted through the platform.
While ClearSea takes reasonable steps to safeguard personal information, no digital system can guarantee absolute security. Users should also take steps to protect their accounts, including maintaining the confidentiality of login credentials.
8. Data Retention and Lifecycle Management
ClearSea retains personal information only for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required by law or necessary to resolve disputes, enforce agreements, or maintain security.
Retention periods may vary depending on the type of information, the context in which it was collected, and the operational requirements of the Services.
When personal information is no longer needed, ClearSea may delete, anonymize, aggregate, or otherwise render the information incapable of identifying individuals.
9. International Data Transfers
ClearSea operates a global technology platform and may process information in data centers located in multiple jurisdictions. As a result, personal information may be transferred to and processed in countries outside the user's country of residence.
ClearSea takes steps designed to ensure that international data transfers comply with applicable data protection laws and that appropriate safeguards are implemented to protect personal information during such transfers.
10. Individual Rights and Data Control
Depending on applicable laws, individuals may have certain rights with respect to their personal information. These rights may include the ability to access personal information, request corrections to inaccurate data, request deletion of certain data, or restrict certain forms of processing.
Individuals may also have the right to request information about how their personal data is used or shared.
ClearSea evaluates such requests in accordance with applicable laws and may require verification of identity prior to fulfilling certain requests.
11. Children's Privacy
The Services are not directed toward children under the age of eighteen, and ClearSea does not knowingly collect personal information from children.
If ClearSea becomes aware that personal information has been collected from a child without appropriate authorization, ClearSea will take reasonable steps to delete that information.
12. Updates to This Privacy Policy
ClearSea may update this Privacy Policy periodically to reflect changes in technology, legal requirements, operational practices, or platform functionality.
When updates occur, the revised policy will be published with an updated effective date. Continued use of the Services following publication of updates constitutes acceptance of the revised Privacy Policy.
13. Relationship to Other Policies
This Privacy Policy should be read in conjunction with the ClearSea Terms of Use, Cookie Policy, Acceptable Use Policy, and other policies governing the use of the Services.
These policies collectively describe how the ClearSea platform operates and define the rights and responsibilities of users and ClearSea with respect to the Services.
